Instant Answers, Seamless Handover: New AI-assisted Support Experience on the Service Desk
The Service Desk now answers your inquiries instantly and hands over to our support team seamlessly. No waiting for a first reply, no repeating yourself.
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Coming soon: Collapsible Side Navigation on an Upgraded User Interface – Designed for Faster Daily Workflows
Thomas Boys
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Experience closer tools, and less clutter with our upcoming user interface update, featuring collapsible navigation, quick access tools, and customizable favorites for easier access.
One Cockpit, Every Channel: The Channel Control Centre is Coming to All Systems Soon
Sarah Dioni
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The Channel Control Centre has been available to newer systems for some time - come 30 September we are shipping the new central hub for managing every marketplace to all systems with an option to transfer active channels one by one.
Frictionless EU Compliance: Native Guarantee Notices and GARAN Labels in PlentyONE Shop
Kolja Michel
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New EU requirements for warranty notices will take effect on September 27, 2026. PlentyONE supports retailers in implementing these requirements and ensures an optimal shopping experience.
Log in to PlentyONE with your Google Account
Thomas Boys
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Starting now, you can also log in to PlentyONE via app.plentyone using your Google account—quickly and without having to enter your PlentyONE password.
Faster Item Maintenance: Generate Product Copy with AI Directly in the Item UI
Kolja Michel
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Generates product copy directly in the Item UI based on your master data – fast and tailored to your catalogue.
DocumentBuilder: Create Pick and Warehouse Picklists together via Drag-and-Drop – and save time
No more duplicate template maintenance for your logistics: create pick and warehouse pick lists in a single step in DocumentBuilder – quick and easy customisable using the drag-and-drop editor.
Shop live faster: AI Content Assistant generates text and HTML content directly in the shop editor
Kolja Michel
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The AI Content Assistant generates publication-ready text and HTML content directly in your shop editor – with no need to switch workflows.
Full Transparency for OTTO: New Export Logs for Prices and Stock
The new OTTO export logs show you instantly whether prices and stock were transmitted correctly – and let you fix errors yourself.
Catch Mapping Errors Before Listings Go Live: Live Preview in Catalogues & Channel Maps
Sarah Dioni
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The Live Preview shows you the exact export value of every field, per variation — so you catch mapping gaps before listings reach the marketplace.
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