Instant Answers, Seamless Handover: New AI-assisted Support Experience on the Service Desk
The Service Desk now answers your inquiries instantly and hands over to our support team seamlessly. No waiting for a first reply, no repeating yourself.
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Coming soon: Collapsible Side Navigation on an Upgraded User Interface – Designed for Faster Daily Workflows
Thomas Boys
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Experience closer tools, and less clutter with our upcoming user interface update, featuring collapsible navigation, quick access tools, and customizable favorites for easier access.
One Cockpit, Every Channel: The Channel Control Centre is Coming to All Systems Soon
Sarah Dioni
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The Channel Control Centre has been available to newer systems for some time - come 30 September we are shipping the new central hub for managing every marketplace to all systems with an option to transfer active channels one by one.
PlentyShop LTS: PayPal Core Integration Now in Beta
Kolja Michel
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The new PayPal core integration for PlentyShop reduces maintenance efforts and improves checkout performance. Sign up now for the beta phase.
End-of-Life Tracker: Features To be Discontinued Shortly | September 2026
PlentyONE
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A current overview of all upcoming and completed discontinuations – so you can act in time and keep your operations running without interruption.
Frictionless EU Compliance: Native Guarantee Notices and GARAN Labels in PlentyONE Shop
Kolja Michel
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New EU requirements for warranty notices will take effect on September 27, 2026. PlentyONE supports retailers in implementing these requirements and ensures an optimal shopping experience.
Log in to PlentyONE with your Google Account
Thomas Boys
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Starting now, you can also log in to PlentyONE via app.plentyone using your Google account—quickly and without having to enter your PlentyONE password.
Faster Item Maintenance: Generate Product Copy with AI Directly in the Item UI
Kolja Michel
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Generates product copy directly in the Item UI based on your master data – fast and tailored to your catalogue.
Questions answered, time saved: Your FAQs on PlentyONE Flow and the Flow Agent
PlentyONE Flow brings all your automation together, while the new Flow Agent actively supports you. Find all the answers from our PlentyONE Unpacked live webinar – neatly summarised in this FAQ.
DocumentBuilder: Create Pick and Warehouse Picklists together via Drag-and-Drop – and save time
No more duplicate template maintenance for your logistics: create pick and warehouse pick lists in a single step in DocumentBuilder – quick and easy customisable using the drag-and-drop editor.
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