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The Service Desk request form is now expanded and optimized! More detailed fields and AI-powered prioritisation mean faster responses and fewer follow-ups, ensuring critical issues are resolved quickly.
Mails from PlentyONE sent to a system email address (login with PID & user name) can now be retrieved in the messenger, which allows you to receive important notifications.
From now on, it is possible to log in to all other PlentyONE services with credentials consisting of PID, username and password, providing seamless access to the Product Information Hub and further applications.
The setup and management of user permissions is now even easier and more efficient with the new global roles. These can also be used as templates for custom roles.
The log entry providing a summary of errors during the daily email dispatch, will need to be removed for performance optimization. To still receive these error logs alternative settings are required.
We are excited to announce the release of our new text editor for all user interfaces to ensure plentysystems remains at the forefront of technology.
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