PlentyONE Product Updates

CRM Change

Links to Scheduler/Commission & Cost units/Statistics will be removed from contact

Alex Eggeling // 04.03.24 23:00

The links to the areas Scheduler , Commission & Cost units and Statistics will be removed from the contact data record. Available from

CRM Change

Messenger automation: “Done” filter + “Set to done” action added

Alex Eggeling // 04.03.24 23:00

Change The Status column, in which the processing status of the message is indicated by the green or blue dot, has been renamed Done . New The Done filter...

CRM Feature Release

Messenger: eBay integration available

Alex Eggeling // 02.01.24 23:00

The groups 3 available for the Messenger have been extended by the eBay group. Activate the eBay group in the Setup » CRM » Messenger » Groups, types and...

CRM Change

Messenger: Receiver search extended to include external order ID and external number (contact)

Alex Eggeling // 27.12.23 23:00

In the Messenger, the external order ID and the external number saved in the contact details are now also taken into account when you enter the corresponding...

CRM Feature Release

Messenger: External order ID is detected for OTTO, Kaufland and eBay orders

Alex Eggeling // 27.12.23 23:00

The assignment of the external order ID previously only worked for Amazon orders. The detection has been extended so that external order IDs from OTTO, Kaufland and eBay are now also recognised and assigned accordingly.

CRM Feature Release

New variables available in EmailBuilder

Alex Eggeling // 18.12.23 23:00

The variable Serial numbers has been added to the EmailBuilder. This variable returns all serial numbers that are saved at the item, separated by comma.

CRM Feature Release

Conversation history available in Messenger

Alex Eggeling // 06.11.23 23:00

As of now, a conversation history is available for each Messenger conversation.

CRM Feature Release

Groups for Messenger available

Alex Eggeling // 18.10.23 22:00

From now on, groups are available for the Messenger. This allows you to edit types and statuses separately, for example for individual marketplaces.

Product Updates

Categories

Links to Scheduler/Commission & Cost units/Statistics will be removed from contact

Messenger automation: “Done” filter + “Set to done” action added

Messenger: eBay integration available

Messenger: Receiver search extended to include external order ID and external number (contact)

Messenger: External order ID is detected for OTTO, Kaufland and eBay orders

New variables available in EmailBuilder

Conversation history available in Messenger

Groups for Messenger available

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Product Updates

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