New in PlentyONE Messenger: Elevate Your Customer Service with AI-Powered Tools
Discover how the new AI features in PlentyONE Messenger enhance customer support, streamline communication, and eliminate routine tasks for your team.
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EOL: Deprecation of Newsletter Integration CleverReach
The CleverReach integration will deactivated on October 15th. We recommend using our partner plugins like Brevo or Newsletter2Go as modern and reliable alternatives for your newsletter marketing.
Messenger: Getting Started after Migration from Ticket System
The ticket system will be migrated to the Messenger starting March 4, 2025. Please set up email forwarding to Messenger and verify your inboxes and automations after the migration.
Reminder: Shutdown of the Ticket System & Export of old data (older than 2 years)
The deprecation of the ticket system and the migration of your data from the ticket system is approaching. Tickets older than two years will not be migrated. For those, we provide an export on request.
EOL: Update on Shutdown (EOL) old email templates
We have announced the EOL of the old email templates here . The shutdown has begun for beta and early systems. What's new is that we are gradually phasing...
EOL: Last Call for Switch from E-Mail-Templates to EmailBuilder 🚨
Attention: The deprecation of the email templates is imminent! Soon, the emails built on old templates will not be despatched any longer. Therefore, we urge you to take measures to switch to the EmailBuilder now.
EOL: Reminder for Deactivation of Email Templates
The EOL of the old email templates has already been announced. Hereby, we'd like to remind you of the deactivation starting in 4 weeks.
EOL: Old Email Templates
In the EmailBuilder numerous new functionalities have been integrated based on valuable user feedback. Now, the old functionality for the creation of email templates will be discontinued. Here's the timeline and more information.
Links to Scheduler/Commission & Cost units/Statistics will be removed from contact
The links to the areas Scheduler , Commission & Cost units and Statistics will be removed from the contact data record. Available from
EOM old email templates (end of maintenance)
The new EmailBuilder has been available since summer 2021. Thanks to your extensive feedback, the EmailBuilder has grown by many functions since then. We...
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