Get the answers and guidance you need. Our specialists are ready to help, with no commitment required. Let's elevate your online business together.
Help us improve the Import tool! We're running a quick 1-2 minute usability survey to gather your feedback. Your input will guide our improvements and ensure the tool is easy and pleasant to use.
You want to know what is happening in the Shop & Business Solutions Area? Then take part in our public review for a presentation of new features, including the editor.
Our new shipping profile logic is successively rolling out to all systems! Enjoy palpably better performance as we automatically activate it after successful tests. You can still deactivate it if needed.
Connecting your catalogues to Channel Maps and setting up inheritance just got easier! You can now connect, disconnect, and reconnect catalogues directly within their settings, leverage a new bulk-connection functionality and choose between keeping existing catalogue values or inheriting them from the map during connection.
About You integration is coming! Development starts in July, with a beta this autumn. Gain access to 11 European markets, featuring automated order processing (MVP1) and centralized product/inventory management (MVP2).
As of June 30, 2025, our forum is now read-only. For technical support, use our Service Desk. For product feedback and community discussions, visit our new Community Area.
Offer Catalogues are live now, becoming mandatory for new offers by July 6, 2025, and for all price/stock updates by October 15, 2025. Product Type Catalogues are configurable, but require migration to properties. Product data export to Amazon will be via catalogue or adapter from July 27, 2025.
Our shop editor just got a major upgrade! You can now create and manage custom pages directly within the editor, customise your global header and logo, and manage SEO settings. Update your shop instance now to unlock these powerful new features!
We've improved shop application management with a new column showing the last completed build time and status of your shop, helping you quickly identify and resolve issues. This update also finalizes the discontinuation of the old GitHub-based build workflow, as previously announced.
We've added the new pricing edition SCALE for PlentyONE, designed for growing SMBs with advanced needs. This new option is currently exclusive to new customers, so your existing contract remains unchanged. We'll inform you when voluntary migration options become available.
Experience the full potential of our all-in-one e-commerce platform – free for 30 days. No Fees. No Commitment. Getting started is easy: