Stop wondering if your data has been sent or why a product isn't live. We are introducing the Channel Control Centre – Process Overview, a new dashboard designed to give you full visibility into your marketplace operations. Starting with an initial pilot channel, you will gain the power to monitor and manage your data flows independently.
Here's what’s coming
- Live Process Tracking: View the real-time status of critical actions like listing exports and order imports.
- Instant Status Updates: See exactly when a process succeeded, failed, or is still in progress, complete with precise timestamps.
- Self-Service Troubleshooting: Take immediate action on issues with the new 'Retry' function for failed processes and download detailed CSV logs for deeper analysis.
- Centralised Monitoring: A dedicated UI that moves technical background processes into a clear, user-friendly overview.
Here's why it matters
By moving away from "black box" processes, we are reducing your reliance on support and giving you the tools to resolve issues faster. This transparency increases trust in your system's performance and significantly reduces the time-to-market for your products.