While process stability is our primary goal, observability is the most important power a seller can have in a complex, multi-platform environment. When millions of data points flow between systems, technical hiccups are occasionally unavoidable. To ensure you stay in full control, we are introducing a comprehensive Audit Log for price and stock updates—a powerful new tool for real-time monitoring and forensic data verification.
Full transparency for critical data flows
The new Audit Log provides a searchable, centralised overview of every price and stock synchronisation between our system and Amazon. This eliminates the "information gap" and allows you to verify exactly what data was sent and precisely when it was transmitted.
Key features of this transparency tool include:
- Searchable Audit Trail: Easily find specific SKU updates to track the history of your price and stock changes.
- Real-Time Verification: Instantly verify the exact quantities and prices transmitted to Amazon to ensure your store's most critical data is accurate.
- Direct Error Reporting: View specific error responses from Amazon directly within our UI, allowing for immediate forensic analysis of failed updates.
Enabling independent troubleshooting
By surfacing this information directly to you, we aim to significantly reduce the time-to-resolution for synchronisation anomalies. Instead of waiting for support inquiries, you can now independently diagnose "failed" updates and take corrective action right away. This proactive approach ensures long-term catalogue integrity and minimises SKU downtime.
Integration and availability
This searchable overview will be available within your Amazon integration settings. It serves as a vital bridge for your daily operations, providing a crystal-clear picture of your marketplace reactivity without the need for external technical assistance.