One Cockpit, Every Channel: An Update on the Channel Control Centre

Every new marketplace used to mean a new setup flow, different navigation paths, and a fresh round of training. Over time, that fragmentation added up: slower launches, more room for error, and teams spending mental bandwidth on remembering where to manage things instead of actually managing them. The Channel Control Centre is built to end this.

A single, standardised cockpit for your entire sales landscape

The Channel Control Centre consolidates every channel connection into one central interface. From initial account configuration to platform-specific settings, you initiate, configure, and manage every channel from a single, logical entry point — no more navigating disparate menus across your system.

The tile-based dashboard gives you an immediate overview of your entire sales landscape: which channels are active, which are in setup, and where account-specific settings need attention.

Here's what this means for your team:

• Unified entry point: Every channel lives in one place. Teams no longer search for where to manage a specific connection — the answer is always the same.
• Faster time to market: Managing all your channels in one place means your team already knows where to go and what to do — no matter which marketplace you add next. Familiar structure, faster setup, every time.
• Reduced training overhead: Because the administrative flow is standardised across all channels, onboarding new staff to manage your marketplace operations takes significantly less time.

Who has access today — and what's coming for everyone else

The Channel Control Centre is currently available on all systems created after 15 April 2026 (PID above 73550). If your system was created after this date, it is your default entry point for all supported channels.

If your system was created before this date, your existing setup flows remain fully active and unchanged. Nothing about your current configuration has been touched. Later this year, a dedicated migration assistant will let you move channels into the Channel Control Centre one at a time, at your own pace — designed to be self-directed and straightforward.

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Associated roadmap item:
👉 Roadmap: Channel Control Centre: Creating a Central Entry Point for Sales Channel Setup & Management