Goodbye event procedures, hello PlentyONE Flow: Switch now to secure your benefits

Running a modern e-commerce business requires stable, real-time automation free from technical bottlenecks. Manual intermediary steps must not slow down your daily operations – and neither should troubleshooting caused by convoluted, legacy system structures.

To ensure your order processes remain crisis-proof and infinitely scalable in the long term, we are focusing all our development efforts on PlentyONE Flow. At the same time, we are discontinuing maintenance, updates and support for legacy event procedures with immediate effect. Of course, we will remain active in resolving any critical errors.Don't worry about the transition: all your familiar filters, actions and triggers are already fully available in PlentyONE Flow. You will benefit immediately from significantly higher performance and expanded automation possibilities.

How PlentyONE Flow simplifies your day-to-day business

• Centralised workflow control:
  Say goodbye to isolated, standalone functions once and for all. In PlentyONE Flow, all processes converge in one place, allowing your automations to integrate seamlessly. This massively simplifies your system maintenance and saves valuable working hours.

• Complete process transparency:
  No more time-consuming troubleshooting. With the integrated Flow Tracker, you keep track of everything at all times. Monitor every single execution in real-time, locate errors instantly and resolve them before they delay dispatch.

• High resilience:
  Protect your data flows from overload. Even extreme order peaks during seasonal business or promotional campaigns are processed with high stability. You minimise the risk of order delays and ensure that your status changes are reliably synchronised.

• Future-proof expansion:
  Adapt your processes flexibly to new marketplace requirements. As your business grows, your system scales with it. New sales channels or complex, multi-step logic can be set up clearly, even without IT experts.

• Smart Flow Agent (coming soon):
  Look forward to intelligent support in your day-to-day operations. An upcoming AI feature will serve as your digital partner during setup, uncovering untapped potential and identifying redundant, duplicate processes.
  PlentyONE Flow Agent on the Roadmap ↗️

Effort & Activation

The transition is straightforward. You don't have to tackle the change overnight, and we won't leave you to do it alone.

Already using a current PlentyONE plan?

Then it is particularly simple: a handy migration assistant is available in your system, saving you time by migrating your existing event procedures automatically.

Still on a legacy contract? Switch plans now & secure your benefits:

Switch to the new PlentyONE terms today to unlock the assistant and upcoming AI features immediately!

Enquire now

Your Launch Kit: How to get started

📖 Understand how it works:
Read the PlentyONE Flow overview in the manual ↗️ for a comprehensive understanding.

🎥 Experience automation:
Learn more about the new features in the showcase videos for Flow Studio & Tracker ↗️ and Flow Hub ↗️.

💡 Our transition tip:
Use this change as an opportunity to clear out old, rigid processes and re-optimise your workflows, rather than just copying them one-to-one.

🕵🏻‍♂️ Important safety note:
Automation requires precision. Always check migrated workflows thoroughly before activating them in your live system.

Important deadlines for your planning

• 1 October 2026: The legacy procedure manager will be permanently deprecated. Read the Product Update ↗️

• From 2027: Classic event procedures will not be completely removed until next year. We will announce the official deprecation date in good time.

Make the most of the time available and kick-start your stress-free transition today! If you have any technical questions, our support team is on hand to help you via the Service Desk as usual.